Terms of Service

Effective October 1, 2026

These terms apply to your use of the Your Auto Shop website, its online booking, and its automated assistants. By using the site or booking an appointment, you agree to them.

Appointments

• Online booking reserves a time to bring in your vehicle or start your visit. It does not guarantee when work will be finished; that depends on what we find, parts availability and the scope of work.
• We may need to reschedule or cancel an appointment (for example, staff illness or emergencies). We'll contact you using the details you gave us.
• If you can't make your appointment, please call the shop at least a few hours ahead so we can offer the time to another customer.
• Please give accurate contact information. Bookings with false or abusive information may be cancelled.

Prices, estimates and offers

Prices and estimates are only provided by our staff, and only after we understand the work needed. Nothing on this website, in the website chat, or from our automated phone assistant is a price quote, discount, coupon, warranty, guarantee or other offer, and none of these can be created or promised by an automated assistant. If an automated assistant ever appears to promise one, it is an error and is not binding. Please confirm any pricing with our staff.

Automated assistants

Our website chat and after-hours phone line may be answered by an automated AI assistant, not a person. It can help you find open times and book appointments, and answer general questions about our business. It can make mistakes, and it does not give professional advice. For anything important, please speak with our staff. Use of the assistants is subject to our Community Guidelines.

Acceptable use

Don't misuse the website or its assistants: no abusive, threatening or unlawful content, no attempts to trick the assistants into breaking their rules, no automated booking or scraping, and no attempts to interfere with the site's security. We may close chats, cancel bookings or block access when these terms are broken.

Website content

We work to keep information on this site accurate, but hours, services and availability can change. The site is provided "as is". To the extent the law allows, Your Auto Shop is not liable for indirect or consequential losses arising from use of the website. Nothing in these terms limits rights you have under consumer protection law.

Privacy

How we handle your information is explained in our Privacy Policy.

Changes and governing law

We may update these terms; the effective date above shows when they last changed. These terms are governed by the laws of the state where the business is located.

Contact

Questions? Contact Your Auto Shop by phone at (562) 553-7778, in person or by mail at 100 Main Street, Your City, USA.